5+ Stupefying Podium Alternatives For Your Business In 2024

Sohel Ansari11 minutes read May 8, 2024

As such, Podium is a dynamic customer engagement platform that brands use to collect, manage, and embed online customer reviews on their websites. Still, it may not be the best review management software for your business, which is why so many brands are looking for Podium alternatives.

Your brand’s online reputation shows how reliable your business is and whether someone should do business with you. Because before purchasing, more than 80% of potential customers research a brand. That’s why you’ll see so many brands using review management software.

Finding the ideal Podium alternatives can be a demanding task, so we have jotted down all the top alternatives to Podium in the industry. Let’s take this walk with us.

Top Customer Review Networks – Try Now

Tripadvisor
Reviews

Facebook
Reviews

Google
Reviews

Amazon
Reviews

Aliexpress
Reviews

Why Are Users Looking For Podium Alternatives?

There are a myriad of reasons why users are actively seeking Podium alternatives. Finding the right alternative for your unique requirement is paramount whether it’s an issue with cost-effectiveness, specific features, or scalability.

Making an informed decision can be a game-changer in this dynamic market. Check out the concerns of the existing customers of Podium.

1. Pricing

The features Podium offers, and the pricing doesn’t justify it. Users pay $399 for the ‘ Core” package. With this pricing, they only provide basic automation and basic reporting. Along with that, they also provide Review Management with AI responses. While at the same price, many other alternatives offer unlimited member access and contact management.

2. Below-Average Support

You have 10 things you need to look at to make sure smoothly functioning because running a business isn’t an easy task. If the software you trust to provide you with the best falters, it can cause significant ripples in your business in high-stakes situations. Podium provides below-average support to its users.

3. Limited Features

Compared to the price, Podium offers a decent set of features and they should be offering more. Some of the required features are limited and some features do not even exist.

Tagembed- The Best Podium Alternative in 2024

Tagembed is a powerful review aggregator and a social media aggregator tool that has been gaining popularity among individuals, startups, and brands looking to curate and showcase social media content in a visually appealing manner. With its user-friendly interface and robust features, Tagembed has become one of the best choices for users seeking to collect and showcase content from more than 20+ social media platforms.

One of the key benefits of Tagembed is its ability to aggregate content from various social media platforms, and review platforms including Instagram, Facebook, Twitter, LinkedIn, Google Reviews, and more. This means that users can easily collect and display content from multiple sources in a single place, making managing and showcasing their social media presence easier.

Tagembed also offers a range of features designed to enhance the user experience. These include moderation tools, customization options, responsive widgets, and more. With these features, users can easily customize their content and review widget to match their brand identity and showcase reviews on the website in a visually appealing manner.

Tagembed is an excellent tool for individuals, startups, and brands seeking to curate and display social media content. Its robust features and user-friendly interface make it one of the best Podium alternatives on the market.

Podium Vs. Tagembed- Head Head Analysis – We will discuss the top features that play an important role for businesses in the online space:

a). Purpose And Features

Podium

Podium primarily focuses on online reputation and review management. It offers integrations with over 150 apps including Facebook, Instagram, Twitter, etc. It collects and manages customer feedback within its platform.

Tagembed

Tagembed specializes in seamless social media integration alongside review widgets. Tagemebed enables you to aggregate and embed social media posts and several online customer review platforms directly into your website. It allows you to display user-generated content by going beyond reviews and engaging with your audience.

b). Customization Options

Podium

For the appearance and behavior of the reviews widget, Podium offers customization options. You can effortlessly manage the reviews with AI-powered tools. This will make the automation process even more easy.

Podium provides various customization options such as review collection options, widget design & layout, moderation & filtering, etc.

Tagembed

Tagembed offers great customization options that enable you to tailor the appearance and behavior of your embedded content making it the great Podium alternative. To perfectly match your brand’s visual appeal, you can effortlessly modify the design, layout, size, and color scheme.

To further customize the embedded content you can add custom CSS and make sure it seamlessly integrates with your website.

c). Analytics And Reporting

Podium

Related to online customer reviews, Podium offers analytics to its users. With Podium, you can track metrics such as review performance trends, customer feedback, business reviews, and messaging. To help you understand customer feedback trends, Podium provides a dashboard and reports.

Tagembed

For both online customer reviews and social media content, Tagembed provides detailed analytics and insights. Impressions, click-through rates, engagement, and user behavior can be tracked with Tagembed. To understand the performance and impact of your embedded content, optimized social media integration strategies, and data-driven decisions, these insights will help you.

d). Pricing

Podium

Podium has three different types of pricing plans for its users. Podium offers a ‘ Core’ plan starting at $399 per month. It provides 1000 contacts, and up to 3 team members, captures online reviews instantly, and customer support.
Priced at $ 599 monthly, the ‘Pro’ plan comes with unlimited team members, website reporting & customization, and automated review invitations.
Their ‘Signature’ plan has custom pricing. This means it has all the features the Pro plan offers with the advanced features. To take this plan you have to quote them an offer through their website.

Tagembed

Tagembed has divided the pricing plan into different packages as per the features. Tagembed offers a ‘Lite’ plan, it is a free plan for getting started.
The ‘Basic’ plan of Tagembed starts at $19 per month. The features included in this plan are a banner, advanced moderation, custom branding, a profanity filter, and advanced analytics.
For the ‘Pro’ plan, you have to pay $29 monthly. This plan comes with additional advanced features such as customer support, custom CSS, real-time updates, four feeds, and advanced personalization options.
Priced at $59 monthly, the ‘Plus’ plan comes with API access, advanced analytics, team collaboration, and a dedicated account manager.
The price of the ‘Tagembed Suite’ is $99 per month. This is a bundle plan that provides dedicated support, scalability, and curated features.

Making The Switch: Exploring Your New Podium Alternatives In 2024:

1. Trustmary

Trustmary is another Podium alternative on our list. By emphasizing video reviews, Trustmary stands out well. It allows businesses to gather powerful testimonial videos from customers which adds a personal touch to their online presence.

Trustmary is a flexible portal when it comes to the type of CMS platform. This means that no matter what type of CMS platform you own, Trustmary will be compatible with it. Apart from that, Trustmary also includes features like pop-ups, basic forms, and web chatbots.

Trustmary makes it even easier to combine feedback and testimonials with an extensive library of pre-loaded templates.

Key Features-

Users can select from several display options when it comes to customization options to ensure that the reviews seamlessly integrate with their website and branding.
Trustmary offers text-based reviews and tools for sharing these reviews on social media websites.
Trustmary provides stylish widget designs through which users can display reviews.

2. Trustpilot

Trustpilot is one of the most trusted review management platforms, enabling businesses of all sizes to collect customer reviews. This will lead to establishing themselves as a trusted brand among competitors. Brands can share their online customer reviews, develop a good reputation, and create social proof to make better sales.

Key Features-

Trustpilot seamlessly integrates with multiple platforms such as Zapier, Mailchimp, Zendesk, etc.
Trustpilot simplifies the process of inviting customers to leave reviews and automates review collection and monitoring.
By leveraging Trustpilot reviews and ratings, it creates genuine social proof to display reviews on your website.

3. BrightLocal

BrightLocal is the solution for companies looking for a local domain for local SEO. To manage businesses’ online presence, BrightLocal helps them track reviews and also offers multiple social media integrations.

BrightLocal provides users with many tools for local search marketing including local SEO. BrightLocal also helps you with reputation management and citation building. In case you are not aware of the citation building, it is there to showcase the name of the reviewer.

It offers a range of tools as Podium alternatives to help businesses enhance their online reputation.

Key Features-

To track customer feedback, BrightLocal offers review tracking across several websites such as Google Reviews, Facebook, Yelp, Airbnb, etc.
After performing an in-depth audit of your local online presence BrightLocal offers a variety of SEO tools.
BrightLocal allows businesses to make informed decisions and also integrates with social media platforms.

4. DemandHub

DemandHub is another alternative to Podium and is an innovative reputation management platform. It is particularly designed for small businesses looking to escalate their online presence. To help you stay ahead of the competition, DemandHub provides a comprehensive solution.

DemandHub’s webchat feature allows the users to chat directly with the visitors. The platform has robust analytics and insight feature that helps the users to make data-based decisions.

Key Features–

To encourage customers to share their experiences instantly, DemandHub enables you to send automated review links through SMS.
DemandHub seamlessly integrates with popular CRMs to send automated review requests after purchases.

5. Reviews.io

Reviews.io is another Podium alternative in our list that offers review management solutions. It stands out due to its diverse review collection methods which include SMS and emails. Review syndication is emphasized by Reviews.io which allows businesses to display their reviews on several other platforms.

The best part about using Reviews.io is that users can directly reply to their customers using the tool. The reputation manager of the tool helps to moderate the reviews you are getting.

Key Features–

For businesses of all sizes, its features like Merchant Review Collection, In-Store Review Collection, and Product Review Collection offer tailor-made solutions.
The cutting-edge technology sets Reviews.io apart and allows businesses to collect authentic merchant, company, and product reviews directly from their customers.

6. Birdeye

Birdeye is a customer experience and reputation management platform that helps businesses drive growth by enhancing customer experiences.

It offers features like review management, customer surveys, online listing management, and more. Birdeye’s AI-powered platform collects and aggregates customer feedback from various platforms to provide actionable insights to businesses.

With Birdeye, businesses can improve their online reputation and increase customer engagement. Birdeye also provides businesses with real-time insights that enable them to respond to customer feedback quickly and efficiently.

Key Features–

Birdeye monitors social media channels for mentions related to the business.
Birdeye provides valuable data and analytics related to customer feedback, reviews, and engagement.

7. Yotpo

Yotpo is a customer content marketing platform that helps businesses generate and showcase user-generated content such as reviews, ratings, and photos.

Yotpo’s platform offers a suite of tools to collect and manage customer feedback, as well as social media integrations, SEO-optimized widgets, and personalized email campaigns.

The platform uses artificial intelligence to help businesses make the most of their customer content, by identifying trends and insights that can be used to improve products and services.

Yotpo’s goal is to help businesses build trust and loyalty with their customers, by highlighting the voices and experiences of real customers.

Key Features-

Multi-language support
Set up automatic review request email reminders.

Wrapping Up!

For managing customer reviews and experiences, Podium provides some handy tools but it might not be the perfect fit for your unique needs. Tagembed emerges as an ideal Podium alternative in the landscape of customer reviews and social media integration. To drive brand success, consider Tagembed as your go-to platform for embedding social media content and leveraging customer reviews.

So don’t sit and wonder about the “Why” and “How” instead grow your business to new heights by gaining a competitive edge with Tagembed!