Best Online Product Reviews Websites For Your Business (30+)

The voice of the customer holds unprecedented power. Online review sites are key to consumer choices. The best reviews websites help with choosing a restaurant for dinner or picking the latest tech gadget. 

Businesses navigating through the changing landscape of customer feedback now understand the importance of online reviews. Online product reviews websites reflect customers’ experiences. They are also invaluable sources of insight for businesses and help refine offerings and enhance customer satisfaction.

So if you are a business owner looking for the best review websites or product review websites for your business, you have landed on the right space. In this blog, we’ll list the top 15 online product review sites. The sites include industry giants like Google Reviews and Amazon Reviews. Along with that, we will also get a glance at how Review sites are important for your business.

Unmissable List Of Best Online Customer Review Websites For Your Business in 2024:

The best product review websites mentioned in this list offer businesses many chances to connect with customers. They can gather feedback and build trust in their brand. So, whether you’re a small local business or a global brand, join us in this quest for the best online review websites for your business.

A). General Review Sites:

A business owner requires feedback and customer reviews for any local business to grow. Here are some general review sites that a business owner must pay attention to. 

1. Google Reviews 

As per the reports, Research shows that 81% of internet users report that they are likely to check Google Business Reviews before they visit a business in person. Imagine the importance of Google reviews in the industry. 

Undoubtedly, Google Reviews is one of the best online review websites when it comes to choosing products and services. Users can give businesses a star rating from 1 to 5. 

This helps the potential customers to get a glance at the business in a moment. Users can also provide detailed feedback on what they want to talk about the businesses. These reviews can include texts, photos, and videos. Google also provides points and 5-star review badges to the reviewer. 

2. Facebook Reviews

Facebook is originally not one of the best product review websites, but a social media platform has a lot to offer. FB also has a feature called Facebook reviews also known as Facebook recommendations. It offers businesses a platform to showcase their reputation and credibility directly on their Facebook page. 

Using Facebook reviews you can easily ask your customers to find you on the platform and leave feedback. The feedback allows the users to talk with the help of stars, photographs, videos, and comments. 

This way the customers are open to talking about the brand and business in the most comfortable way possible.

3. LinkedIn

LinkedIn is a social networking site designed for the business community allowing users to share content and meet like-minded people.

Regarding feedback, LinkedIn has a recommendation feature that lets users have reviews written for themselves by their peers or ex-colleagues. 

4. Foursquare

Foursquare is a networking service and it is available for common smartphones, including iPhones and BlackBerry. To use Foursquare on devices, you can download the free app. The purpose of this app is to help you discover and share information about businesses and other attractions around you. 

All you have to do is visit a place and leave a review about it. Your friends and other visitors can see that feedback and determine if the place is worth trying. Similarly, you can also check out the feedback shared by others and decide if the place is worth visiting.

B). eCommerce Review Websites:

E-commerce review website allows users to leave their feedback and reviews about the products and services or businesses they interact with online. Here are some of the top e-commerce product reviews websites.  

5. Amazon Reviews

Amazon reviews are crucial for both sellers and buyers. They provide valuable insights into product quality, functionality, and customer satisfaction. Positive reviews can significantly boost sales and product visibility, while negative reviews highlight areas for improvement. 

With millions of products and customers worldwide, Amazon’s review system serves as a trusted source of information for shoppers and a valuable tool for sellers to enhance their offerings and reputation. Amazon reviews allow users to leave feedback on the platform in the form of star ratings, photos, and comments. 

Amazon reviews also provide verified badges to its users. This means that only if you have purchased the product from the platform, only then you will get the Verified Purchase badge. 

6. AliExpress Reviews

As per the reports by Statista, nearly 20 million people use AliExpress daily. AliExpress reviews are essential for buyers navigating the vast array of products offered by international sellers. 

They provide firsthand insights into product quality, shipping times, and seller reliability. Positive reviews help build trust and confidence among buyers, while negative reviews highlight areas of concern and help improve seller performance. 

AliExpress’s review system fosters transparency and accountability, contributing to a positive shopping experience for millions of customers worldwide.

7. Shopify

Shopify is a user-friendly e-commerce platform that helps businesses sell their products, ship them online, and receive payment without any hassle. Its responsive design helps businesses to set up a store that matches their brand tone.

Talking about using Shopify to showcase product reviews, the platform provides many apps that solve the purpose. For example, if you want to showcase reviews on the platform, you can add an app from the Shopify App Store and set up with your store. 

8. Etsy

Etsy reviews play a vital role in the thriving community of artisans and crafters. They serve as a testament to the quality and uniqueness of handmade and vintage products available on the platform. 

Positive reviews not only drive sales but also foster trust and credibility among buyers. 

Etsy’s review system encourages transparency and accountability. This empowers both buyers and sellers to engage in fair and honest transactions within the creative marketplace. 

C). Travel & Hospitality Review Sites:

If you are in the travel and hospitality industry, online reviews are your customer’s initial guides and virtual tours. Attracting more people to your travel and hospitality business would require positive reviews by past customers. Let us take a look at various online review websites relevant to the travel and hospitality industry. 

9. Tripadvisor

Tripadvisor is a popular travel-related review site. It also offers reviews to its users. TripAdvisor review is one of the best customer review websites that are instrumental in helping travelers plan their trips and make informed decisions about accommodations, restaurants, and attractions. 

Tripadvisor Reviews offer firsthand accounts of travel experiences, highlighting the best and worst aspects of destinations and establishments. 

Positive reviews can drive bookings and boost business for hospitality and tourism operators, while negative reviews provide valuable feedback for improvement. Tripadvisor’s review system serves as a trusted resource for travelers worldwide, guiding them toward memorable and enjoyable experiences.

10. Booking.com

Booking.com is a leading online travel agency that facilitates the booking of accommodations, flights, car rentals, and vacation packages. It has grown to offer millions of lodging options across the globe. Users can easily search for hotels, compare prices, read reviews, and make reservations all in one place. The platform’s user-friendly interface, extensive range of filters, and detailed property descriptions make it a go-to resource for travelers seeking convenience and variety. 

Talking about the Boooking.com reviews, their review system is based on score points. Each of their review scores is between 1-10. To get the overall score, they add up all the review scores they receive and divide by the total number of reviews they get. Since Booking.com is one of the oldest hospitality companies, opting to showcase Booking.com reviews on the website is a great way to capture target customers.

11. Trustpilot

Trustpilot is a renowned review platform that empowers consumers by providing a space to share their experiences with businesses worldwide. it has become a trusted source for authentic customer feedback on a myriad of services and products. 

Trustpilot’s open and transparent review system helps users make informed decisions and allows companies to engage with their customers, address issues, and improve their offerings based on genuine feedback.

D). Review Websites For SMEs:

Small and medium businesses should never skip the part to register on review platforms. While many online product reviews websites business owners can register on, each review platform is made for a specific use case. 

12. Yelp

Yelp is a crowd-sourced local business review platform and a social networking site. It is also known as the online local directory for finding local businesses like restaurants, cafes, barbers, electricians, etc. Yelp allows users to write reviews and feedback on the platforms using a star rating and detailed review writing system. 

Other users on the platforms can also find these Yelp reviews, helping them make the right decision. The businesses, if they want can also reply to these Yelp reviews and support the grievances faced by the users. Remember negative reviews on Yelp can badly impact the business. To highlight the positive Yelp reviews, businesses can embed the Yelp review widget on their website.

13. Better Business Bureau 

Another online product reviews websites on the list is Better Business Bureau. It is a trusted organization that focuses on building consumer trust in businesses. It provides business ratings customer ratings and dispute resolution services.

The BBB also accredits businesses that meet high ethical standards aiding consumers in finding reliable companies. 

14. Glassdoor Reviews

Another customer review website we have on the list is Glassdoor. Glassdoor reviews provide valuable insights into company culture, employee experiences, and workplace satisfaction. They offer job seekers a glimpse into what it’s like to work for a particular company, helping them make informed career decisions. 

Positive reviews can attract top talent and enhance employer branding, while negative reviews highlight areas for improvement and serve as a wake-up call for employers. 

Glassdoor’s review system promotes transparency and accountability in the workplace, empowering employees to share their experiences openly and anonymously.

15. Yellow Pages

The Yellow page is a directory that lists businesses by category originally published in a large yellow book. Traditionally, it was separated from the regular phone book which listed residential and business phone numbers alphabetically. Yellow Pages listings were organized by category so people could easily find plumbers, electricians, and restaurants. In today’s world, it can also be referred to as online directories that function the same way. Additionally, Yellow Pages provides a review forum that helps users to share their experiences they had with local businesses. 

16. GetApp 

The Next online review website in the list is GetApp. get the app is a comprehensive online marketplace for cloud-based business apps.

This online customer review website is designed to serve the needs of small and medium-sized businesses across the globe. It operates as a platform where businesses can discover, compare, and review software solutions to meet their specific operational needs. 

Getapp allows the users to users to search for software based on category, business needs, and industry. The platform offers detailed comparison tools that let users evaluate software options side-by-side on features, pricing, rations, and more. 

E). IT Review Sites:

17. G2 Crowd 

The next online review site on the list is G2 Crowd. G2 Crowd is a software and services review platform. It is designed to help businesses make informed decisions about software purchases. It is a peer-to-peer review website where users can read and write reviews about various software products, services, and vendors.

G2 Crowd provides a platform for users to leave detailed reviews and ratings about business software products they have used. These reviews cover various aspects such as features, ease of use, customer support, and overall satisfaction.

G2 Crowd reviews make sure every feedback is authentic. Therefore they allow the reviewer who has logged in through LinkedIn. 

18. TrustRadius

TrustRadius is a customer review website and research platform focused on technology and software products. 

Like G2 Crowd, it provides detailed user reviews, ratings, and insights to help businesses and professionals make informed decisions about software and technology solutions. 

TrustRadius distinguishes itself through a focus on in-depth reviews and a commitment to transparency and authenticity in the feedback it collects.

19. Capterra

Capterra is a technology review platform that helps connect sellers of B2B software to potential buyers. It offers user reviews, and comparison of different software and provides data-driven details to make an informed decision for their business.

Capterra also publishes reports on various Software categories and highlights the trends and trendsetters.

20. ProductHunt

ProductHunt reviews are essential product reviews websites for startups and innovators looking to gain visibility and traction for their products. If you have an online product like a web page or an app, you can easily register on ProductHunt and they will feature your mobile app, if your app is worth it. 

As a platform dedicated to discovering and showcasing new products, ProductHunt relies heavily on user feedback and reviews to highlight standout products and drive engagement. 

Positive reviews can catapult products to the top of the leaderboard, generating buzz and attracting potential users and investors. ProductHunt’s review system fosters community engagement and collaboration, making it a valuable product discovery and promotion resource. 

21. TestFreaks

TestFreaks is a review aggregator that compiles user and expert reviews for a wide range of products. It covers from electronics to software. It helps consumers to make well-informed purchasing decisions by providing comprehensive product ratings, reviews, and comparisons.

This helps them to leverage the feedback from various sources to ensure depth and accuracy. 

F). Home Services Review Websites:

22. Angie’s List 

Angie’s list is now known as Angi. It is one of the best customer review websites that lets us connect users with local service professionals like plumbers, roofers, and remodelers. It allows customers to share experiences and rate businesses, aiding others to make informed decisions.

This online customer review website covers a broad range of home improvement and maintenance services. 

23. HomeAdvisor

HomeAdvisor is a platform that helps users connect contractors with homeowners.

Reviews and ratings on HomeAdvisor help homeowners make informed decisions and enable member service professionals to talk about the quality of their work. 

24. Which? 

Which? Is one of the best customer review websites, well known in the UK. It is a trusted consumer advice service, known for its comprehensive and impartial reviews of a wide array of products and services. 

Which? operates as a consumer advocacy group to make individuals as powerful as the organizations they deal with in their daily lives. 

Its reputation for independence, rigor in testing, and detailed reviews make it a go-to resource for consumers seeking reliable purchasing advice.

G). Restaurants Review Sites:

Survey data shows that online reviews influence 94% of US diners. The more positive reviews listed on restaurant review sites, the better footfall you can expect from your restaurant. Here are some of the best restaurant review sites that you can consider to register. 

25. Zomato 

Zomato is a global restaurant discovery and food delivery platform that allows users to explore restaurants, read reviews, check the menus, and order food online. It also helps the users to book their reservations.  

Zomato’s user-generated content including pictures and star ratings by customers helps other users to make informed dining decisions. Every time a customer purchases the Zomato app, after the delivery they receive a request to provide feedback on their experience. In this review, they can also talk about the food quality and attach pictures of their food. Apart from that if the users have a complaint regarding the delivery person, they can also mention it in the reviews. 

26. Eat24

Founded in 2008, Eat24 quickly gained popularity for its user-friendly interface and extensive restaurant network. The platform offered a wide range of cuisines, making it easy for users to find exactly what they were craving. 

Eat24’s integration with Yelp brought in-depth restaurant reviews and ratings, enhancing user trust and decision-making. The platform also provided various payment options and promotional deals, adding to its convenience and appeal. For restaurants, Eat24 was a valuable partner, helping them reach new customers and streamline their delivery operations. Although it now operates under the Grubhub brand, Eat24’s legacy continues to influence the online food ordering industry, emphasizing convenience, choice, and customer satisfaction.

27. OpenTable

OpenTable is a leading online restaurant reservation service that has changed how people prefer to dine out since its emergence. This online review platform helps users with a seamless experience where diners can easily discover, explore, and book tables at restaurants worldwide.  

OpenTable provides a comprehensive list of dining options tied with user reviews, photos, and menus. This helps users to make informed decisions and have a better experience on their outings. 

The best part about the platform is its real-time availability features that ensure the customers can secure reservations at their preference without any hassle. Many restaurants out there benefit from OpenTable by gaining access to a large customer base and sophisticated reservation management tools that streamline operations.

H). Review Websites For Legal Services:

Searching for legal advice is no less than any other purchasing decision. This also requires a little research before hiring a lawyer. None of us wants to compromise in terms of a lawyer. Thankfully there are various reviews sites for legal services. 

28. Avvo

Avvo is an online platform for legal services. It has a review section for the lawyers registered on the platform. 

It provides lawyer referrals and access to a database of legal information that consists primarily of previously answered questions. Lawyers create their profiles on the platform that include client reviews, disciplinary actions, and endorsement by their peers along with lawyer-submitted legal guides. 

29. Lawyers.com

Similar to Avvo, Lawyers.com exists to connect users with lawyers and legal professionals. Lawyers.com helps you to get the right support for your legal issue, making the entire process simple. The site has many resources that cover a variety of legal topics. The users can research a legal topic, and find the needed legal professional easily. Users can also leave their reviews and ratings on the platform after the consultation. 

I). Medical & Healthcare Review Sites:

Whether you are aware or not medical and healthcare reviews websites are out there. Collecting and showcasing Medical and healthcare is necessary for those out there. 

30. Caring.com

Caring.com is an online platform that helps families with caring for their elderly loved ones. This platform offers several facilities to the users. For example, you can rely on Caring.com for information regarding senior care options like in-home services, assisted living facilities, and nursing homes. Apart from that, it also provides support groups to senior citizens. 

They also offer a review feature on their website. To maintain authenticity they ask for an original review that the users have not published on any other site. Reviewers need to have firsthand experience with Caring.com within 3 years of the review submission. Reviewers cannot be employees or past employees of the service providers. 

J). Automotive Industry Review Websites:

If you are running a dealership in an automotive and car-related industry, keeping an eye on the automotive-related industry is a necessity. Take a look at these car review websites. 

31. Cars.com

Cars.com is an online retailer of cars and their related accessories. It offers in-depth reviews written by its team of automotive experts. These reviews cover various aspects of a car. This includes aspects of a car, including performance, comfort, interior design, technology features, safety, and value. In addition to the expert reviews, Cars.com also allows the owners to review their cars. These reviews provide real-world feedback from everyday drivers and can be a valuable resource for card shoppers. Consumers can buy cars in six categories: comfort, interior, exterior, performance, value, and reliability.

32. Car Gurus

Car Gurus is a great marketplace for vehicles. They provide tools to compare prices and features of the vehicle just like Cars.com.

They also have a review system that lets the buyer make the right decision for their purchases. 

K). Real Estate Review Sites: 

Buyers and sellers usually prefer to go through real estate review sites to get needed information about any property. Let us take a look at some of the best real estate review sites in the industry.

33. Realtor.com

Realtor.com is a great online platform that helps users find homes, condos, villas, etc of their interest. Through its search feature, users can look for properties to rent or buy in the United States. 

Listings on Realtor.com include a lot of information about the properties, for example, the localities, about the home itself, flood risk, etc. 

Some of these listings also include 3D tours that let the users see what the home looks like without visiting. Talking about its review features, Realtor.com makes sure that all the properties get authentic feedback whether negative or positive. Realtor.com has a RateMyAgent, using which the agents can attract more potential buyers. They can ask their clients to leave a review on the platform. 

34. Zillow

Zillow is a rental marketplace and a property listing platform. This offers a solution for people looking to rent or sell their properties. 

One of the best features of Zillow’s Zestimate which provides estimated market values for the area for the homes based on various factors such as location, size, and market trends. This brand welcomes both positive and negative feedback for real estate professional ratings and review platforms. As an agent, you can easily create an account and ask your clients to leave feedback.

Amazing Benefits Of Online Product Review Websites For Any Business: 

There are plenty of benefits if you are wondering about the advantages of online reviews websites for any business. 

1. Enhanced Credibility – Positive online reviews for a business on reputed reviews websites establish trust and credibility for your business. This also shows potential customers that others have had positive experiences with your products or services and it is worth a try. 

2. Increased Visibility – Good review examples on different reviews websites improve your business’s visibility in local search results. The more people talk about your business on the internet, the more it becomes visible. This makes it easier for potential customers to find you when searching online for relevant services.

3. Attracting New Customers – Reviews act as recommendations, attracting new customers who are more likely to choose your business over competitors with fewer or negative reviews. 

4. Valuable Feedback – Reviews provide valuable insights into customer experiences. This allows you to identify strengths and areas for improvement in your products or services.

5. Boosted Revenue and Growth – By building a strong reputation on online product review websites, businesses can increase customer trust, loyalty, and satisfaction, ultimately leading to increased revenue and growth opportunities.

To Sum Up 

As we conclude, we’ve covered the major online product review websites crucial for any business. These platforms, from Google Review to Amazon reviews and TestFreaks, cater to various industries and offer invaluable benefits. 

Each platform serves as a powerful tool to boost credibility, visibility, and customer acquisition. Now, it’s time to choose the one that aligns best with your industry and watch your business flourish. 

Whether you’re a home service provider, retailer, or tech company, leveraging these leading customer reviews websites can significantly impact your reputation and success. Take the step today and harness the potential of online reviews to move your business forward.