How To Get Reviews On Facebook Business Page: (All Questions & Answered)

If you are wondering how to get reviews on Facebook business pages, you have landed in the right space. Read this blog and learn more about it. 

As a business owner, you must be aware of how essential it is to have a strong online presence. One of the key components of that is your Facebook business page, and getting positive reviews on it can be a game-changer. 

Not only do Facebook reviews help build credibility and trust with potential customers, but they can also help your business reach a wider audience through social media algorithms. 

In this blog post, we will discuss how to get reviews on Facebook business pages and add a Facebook reviews tab to your page, the benefits of getting reviews on Facebook, and the best practices for asking for reviews from your customers. 

We will also share some tricks and tips that you can use to get more Facebook reviews for your business.

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How To Add The Reviews Tab To Your Facebook Page: Quick Guide? 

If you want to know how to get reviews on Facebook business pages, add a Facebook reviews tab to your page. Here are the simple steps that you can follow to add the FB reviews tab to your FB page. 

  1. Login to your Facebook business page, and navigate yourself to the homepage. 
  2. Click “Settings” at the top right of the screen. 
  3. On the left, you will see “Edit Page”. 
  4. You will then see a list of all the tabs on the right-hand side of the screen. To add the review tab, click the “Add Tab” button. After that, it will appear in the edit settings page and you can now configure it by clicking on it. 

You now can ask for reviews from your customers using this Facebook reviews tab on your Facebook business page. 

Startling Benefits of Getting Reviews On Facebook Business Page: 

According to research by Backlinko, Facebook currently has 3.049 billion monthly active users. Undoubtedly, it is one of the best social media platforms out there. Businesses and brands are getting serious on the platform and trying to get more Facebook reviews for their business. As they say, Facebook reviews help them gain the traction they deserve. Take a look at the benefits of getting reviews on your Facebook page.

1. A Facebook Review Is Seen By The Reviewer’s Network

Before you know how to get reviews on Facebook business pages, you must be aware of the times for asking for reviews on Facebook business pages. When your customer leaves a Facebook review it shows on your Facebook business page. But how does it turn into a powerful strategy? 

Let us decode. 

Facebook has a witty algorithm that never fails to fascinate its users all the time. The biggest advantage of getting a Facebook recommendation is that the reviewer’s entire network can see that they recommend your business.

2. Facebook Reviews & Recommendations Help to Target Your Customers

Another reason why Facebook recommendation is important is because it helps you reach out to your target audience. If anyone searches for a business on the platform, they are likely to discover your business. This means if any of their friends have left a Facebook review for your business, your Facebook business page will appear on their feed. 

This would have a greater impact on your Facebook business page. Seeing that one of their friends has already used and recommended your products and services, and had a good experience, they will be more likely to buy from you. 

This means that for every new Facebook recommendation your business receives, it has the potential to reach new potential customers through their friends.

3. When Is The Right Time to Ask For Facebook Reviews On Facebook Business Page?

When it comes to asking how to get reviews on Facebook business pages, businesses ask one more question: when is the best time to ask for Facebook reviews from customers? And we get this. It is obvious to be curious about it. 

The appropriate method and timing of inviting Facebook reviews may differ depending on the type of business. In some cases, it’s better to request a Facebook review immediately after a purchase using a QR code scanner at the order confirmation page or an in-store review collection terminal for physical stores. 

Apart from that, Facebook review invitations can be sent via SMS or email after a certain period, usually after 7 or 30 days, depending on the type of review, whether it’s for the product or the merchant.

Immediate Facebook review requests are best suited for online companies that act as intermediaries, such as comparison sites or food delivery sites. 

When a customer visits your site from another site or deals with another business through your site, there is a risk that their attention may shift away from your site. Therefore, asking for an immediate review can help prevent this risk.

For offline stores, it’s best to request Facebook reviews right after the products have been handed over at the checkout counter. 

Although some customers may prefer to sample their goods before giving feedback, in most cases, such as with clothing stores, customers are ready to provide feedback based on the items they’ve chosen, the selection available in the store, and the level of customer service they received.

Now that you can decide what time to ask for Facebook reviews from your customers, let us take a look at how to get Facebook reviews for your FB business page. 

How To Get Reviews On Facebook Business Page: 7 Tricks Unlocked 

Here is a full list of how to get Reviews on Facebook business page. Take a look. 

1. Ask For Facebook Reviews In Email 

Sending an email to your customers after they have purchased and received your products is a great opportunity to not only ask for Facebook reviews but also to thank them for their business and offer any additional support they may need. 

When crafting your email, be sure to keep it personalized and friendly. Begin by thanking your customer for their recent purchase and express how much you appreciate their business. You can then follow up by kindly asking for their feedback by leaving a Facebook review. 

It is important to keep in mind that not all customers will leave a review, so be sure to keep your tone positive and encouraging. Also, be sure to include a link to your Facebook page to make it as easy as possible for your customers to leave a review. 

By consistently reminding your customers to leave Facebook reviews, you not only increase your chances of receiving positive feedback but also improve your brand’s online reputation, which can lead to increased sales and customer loyalty. 

2. Embed Facebook Reviews Widget 

Another best answer to how to get reviews on Facebook business pages is to embed a Facebook reviews widget on the website. A Facebook review widget on a website helps you to encourage your target customers to leave a Facebook review for you. Here is how it works. 

When you embed Facebook reviews on your website your existing customers see it as a hall of fame on the website. And when they see others being facilitated on a brand’s website, they feel more inclined to share their own experience and leave a review. 

This is because they feel that their feedback is important and valued by the brand. Moreover, having a Facebook review widget on your website also helps in building trust among your potential customers. When they see positive reviews examples from other customers, they are more likely to trust your brand and make a purchase.

You can also offer them a discount or other incentives for leaving a review. However, make sure that the incentive should not be solely a reward for providing a Facebook review. As this is a violation of the rules and regulations by Facebook. 

3. Create A Facebook Post Asking for Reviews 

If you’re looking to get more reviews for your business on Facebook, there are a few things you can do. First, create a Facebook post reminding your satisfied customers to leave a review. 

Make sure to add an engaging image to grab people’s attention. Make it a point to create a Facebook post about asking for a review on Facebook business page for every 50 customers you get. or even better make it a monthly ritual. 

Keep in mind that, regularly asking for a Facebook review might feel like nagging your customers. 

4. Send SMS to Your Customers 

Another effective way and answer to how to get reviews on Facebook business pages is by sending SMS messages to your customers. Since most searches for local businesses happen on mobile devices, this is a convenient and powerful way to get feedback. 

While you are interacting with your customers, make sure you are asking for their contact numbers officially and get their permission to send them promotional texts. 

If your customers have opted-in to receive text messages, send them a short message with a link to leave feedback on your Facebook page. Ensure that you are sending the review request only if they have purchased from you. Along with that, also gives them the option to opt out of the SMS notifications. 

5. Enable Review Notifications 

One potential answer to how to get reviews on Facebook business pages is to enable notifications.

It’s important to enable notifications for new reviews so that you can respond promptly and share them with others. When you promptly respond to your Facebook reviews, it makes the customers feel heard and valued. 

Here are the simple steps you can follow to enable Facebook review notifications. 

  1. Go to your Facebook page, click on Settings,
  2. Now go to Notifications. 
  3. Turn on the New Page review notification.

Now, every time you receive a Facebook review on your Facebook business page, you will be notified. 

6. Be Answerable To Negative Reviews 

It’s important to respond to negative Facebook reviews in a timely and professional manner. Begin by apologizing for the issue, and offer ways for them to reach out to your support team.

And remind them to update their review score if the issue is resolved. By following these steps, you can turn negative reviews into positive ones. Here is an example of how you can reply to your customers when you receive a negative Facebook review: 

Dear Customer, 

We heard you. We apologize for the inconvenience caused by the core. Please reach out to us at [email protected] to resolve the issue. 

Thank you for your valuable feedback. 

7. Ask For Facebook Reviews In Person 

The article mainly provides tips for obtaining Facebook reviews online. However, if you own a physical store, you can encourage your customers to leave a review on your Facebook page. 

You can do this by reminding them verbally or through prompts placed around your store.

For instance, you can include the review URL on your receipts, display signs in your store, etc 

Now That You Know…

As we end this blog, we hope you have gained some valuable insights into the topic we discussed. Remember, knowledge is power, and now that you know more about this subject, you can make informed decisions and be better equipped to handle any challenges that come your way. 

Don’t hesitate to continue your research and seek out more information if needed. 

And always remember, pursuing knowledge is a never-ending journey that we should all embrace with open arms. 

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